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The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.


Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.


We believe every interaction is an opportunity. Are we yours?

The Company

Qualtrics is the technology platform that organisations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organisations to manage the four core experiences of business—customer, product, employee and brand on one platform.

Over 9,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands.

The Challenge

The Implementation Team is at the heart of Qualtrics. The initial onboarding experience and solution delivery establishes the client relationship and sets the tone for the partnership. We understand our client’s goals and, as trusted advisors, recommend solutions to the challenges they face. We listen carefully to our clients and advocate for customers internally, driving operational improvements and product enhancements. We have impressive members on this team, and are always looking for more amazing talent!

Expectations for Success

You will know you are doing a great job when you:

  • Successfully onboard our clients and deliver solutions ultimately resulting in high renewal and expansion rates
  • Build strong, lasting relationships with clients, and are a creative and analytical problem-solver
  • Support the Sales team in pursuit of large deals and the Product team to improve product features
  • Have outstanding interpersonal skills to juggle multiple priorities, and are a superb communicator
  • Most importantly, you care deeply about our clients and provide them a world-class experience

Qualifications & Requirements

  • A Bachelor’s degree in Computer Science or Information Systems
  • 1-4 years of experience at a SaaS company
  • Proficient with HTML/CSS and Javascript
  • A superb communicator and problem-solver
  • Want to work at a fast-growing tech company

A Day in the Life:

  • Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related solutions
  • Serve as main point of contact for clients during implementation and manage the project to completion
  • Design and document functional and technical requirements and help scope projects by understanding timelines and work
  • Solve complex technical implementations both independently and in a team environment
  • Clearly communicate solutions back to clients through phone and email
  • Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions
  • Work with our Product Management and Engineering teams to solve problems and implementations
  • Continually adapt and develop in-depth product knowledge and learn new technologies

We are passionate about our Global Initiatives

Qualtrics launched 5 For The Fight that partners with leading cancer research centers across the world to fund some of the most groundbreaking cancer research being done today.

We have a number of great initiatives from our very own Clubs & Societies - from WLD (Women Leadership Development) that creates a diverse community, to Green Team that is passionate about helping to improve the environment.

What Differentiates Us From Others (Benefits & “Life when we return to the office”)

  • On top of our benefits (Healthcare, Pension, Bike to work, Travel tax, Wellness bonus etc.), we are offering an exciting ‘Experience Bonus’ to fund a dream you’ve always wanted to experience;
  • Office day to day perks include free breakfast, lunch, snacks and drinks;
  • Our famous on-site bar ‘Dermot’s’ is open on Thursdays & Fridays after working hours to catch up with our friends and colleagues;
  • We also encourage our team to take their breaks whether it’s catching up with a colleague over coffee, playing the playstation, pool, table tennis or simply getting a 15 minute massage from our onsite masseuse!

Join us on this adventure that can open many doors! If you’re searching for a company that’s dedicated to your ideas and growth, recognises your unique contribution, fills you with purpose, and provides a fun, flexible and inclusive work environment - Apply Now!

Qualtrics is an equal opportunity employer

Qualtrics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

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Deadline: 05-04-2024

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